Developing an IT Metrics Report Card 2013

Developing an IT Metrics Report Card 2013 is a webinar dedicated to methods to develop an IT metrics report card that provides the academic institute with:

• A picture of the health of each key service
• A complete picture of the IT organization’s health
• Clear indications of where you should focus
• Acceptance of metrics

Who should Attend

IT directors/unit heads, Chief information officers, managers of IT services and senior IT managers from academic institutes.