Developing Professional Assertiveness and Confidence 2014

Topics

• Different types of business behaviour
• Techniques for maintaining composure and credibility
• The differences between assertiveness, confidence, influence and power
• Skills to make you a more confident, credible and assertive communicator
• In-depth personal assertiveness assessment
• Critical skills to handle criticism, anger, negativity and confrontation
• How to overcome confidence breakers in the workplace
• How to enhance self confidence, self esteem, and self belief

Who should Attend

Business professionals who wishes to enhance their personal profile at work.