Digital Banking Evolution Summit: Accelerating Customer Experience Transformation 2018

  • 01-02 Mar 2018
  • Berlin, Germany

Description

Topics
  • Fostering the startup mindset by creating operating models for innovation in banking
  • How to catch up with the Third Innovation Wave in banking
  • Changing banking regulations: Breaking down the Payment Services Directive (PSD2)
  • Coping with the security challenge in open banking
  • FinTech: ecosystems; cooperation forms; cross departmental adoption of FinTech
  • Banking after Brexit
  • Enhancing the operational capabilities through the use of technology
  • Creating an organisational culture to support the digital transformation
  • Customer-centric business models in banking
  • How to create a hybrid workforce to unleash innovation and add value
  • Tailoring the customer experience to the service platform
  • Strengthening the strategic capabilities to improve the customer experience
Who should Attend

Senior attendees from:

  • Digital Banking
  • Banking/Finance
  • Mobile Banking
  • Open Banking
  • Branch & Private Banking
  • Direct Banking
  • Multi-Channel Banking
  • Customer-Centered Banking
  • Payment Strategies
  • Wealth Management
  • APIs
  • Digital Transformation • Product Development • Banking Platforms
  • Customer Experience
  • Innovation
  • Ecosystems & Partnerships
  • Customer Innovation
  • Organisational Development
  • Digital Business Models
  • FinTech
  • Startups
  • Culture & Leadership
  • RegTech
  • Venture Capital
  • Change Management • Third Party Providers • Retail Services
  • Legal & Regulatory Compliance
  • Technology & Operations • Business Development
  • Automation
  • Business Analytics • Customer Insights • Blockchain
  • Robotics
  • IoT

Past Events

Important

Please, check "Digital Banking Evolution Summit: Accelerating Customer Experience Transformation" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, E-Business, Finance
Government & Global Issues: Law & Regulations
Services: Banking
Technology: Information Technology (IT), Internet, IT Security, Robotics, Telecommunication

Other Events with Similar Categories

Other Events with Similar Location or Organizer

Featured Conferences & Exhibitions