Digital Citizen Engagement for Government Masterclass 2013 is a seminar dedicated to practical tools to develop and manage digital citizen engagement strategies, including:
- Opportunities and challenges in moving towards citizen participation, greater transparency and multi-channel service excellence
- The use of online tools and social media for efficient citizen engagement
- Effective digital strategies to engage and connect with the public online
- Internal management support and employee participation to advance digital citizen engagement strategies
- Evaluating and measuring the impacts of digital citizen engagement towards Government goals and outcomes
- Greater public participation and co-creation for improved citizen-centric policy design and program delivery
Who should Attend
Senior attendees from the public sector involved in:
- Stakeholder and Community Engagement
- Citizen Engagement
- Public Affairs / Public Relations
- Communications
- Gov 2.0
- E-Government
- Strategic Planning
- Social Media
- Service Design and Delivery
- Performance Management
- Policy Implementations
- Policy Planning and Development
