Topics
- Correction vs. Corrective Action
- Introduction and Overview
- Introduction to CAPA elements in a practical and proven manner which can be immediately applied in your organization
- Understanding of all elements of CAPA process step as required by ISO and regulatory agencies
- The regulations and international requirements for CAPA and the clear understanding how to suit your procedures, work instructions and forms to address it
- Supporting stories and practical examples of CAPA - when each is appropriate and when one or the other is not appropriate
- These tools also used for corrective actions, for most optimal definition of the improvement, for preventive actions
- Examples of problem solving tools, management tools and measurement tools, which are great for identification of the true root cause(s) of the issue
- Importance of proper assignment of a CAPA
- Visual representation of the tools and examples where and when to use them
- Examples when would be a good thing to assign a CAPA to an individual
- Examples are provided when it might be a good thing to assign a CAPA to a team
- It can be used and applied in other areas inside and/or outside the organization when and where team work is required and expected
- Examples and definitions of teams and team members roles and responsibilities
- Emphasize the importance and need of completing the verifications and/or validations of the actions taken to ensure that the issue has been resolved and the true root cause of the issue has been removed
- This section by itself can be taken out and applied to other processes and practices within or outside of the organization with the goal of continuous improvement
- Examples how to appropriately award and recognize teams and individuals for producing the results
- Real-life examples and suggestions which can be used immediately after completing the webinar
- Additional references and pointers where more successful examples and instructions can be found so that you and your organization can benefit and profit more from the CAPA process and CAPA teams - and maybe more importantly have those outside the quality department more engaged and interested in participating in CAPA and continuous improvements
Who should Attend
Quality Engineers, Quality Managers, CAPA investigators, Small business owners, Six Sigma specialists, Inspectors and Consultants.
