Effectively Managing People & Teams 2014

Topics

• Changes in your style needed to inspire and influence others
• Manager’s unique responsibilities and qualities
• The difference between leadership and management
• Setting accountable, tangible and manageable expectations with your manager and team
• Mastermind your transition; build new relationships, managing vs doing and ‘managing upwards’
• The importance of EQ vs IQ in becoming an effective people manager
• How to manage difficult conversations
• Motivational and influential communication styles
• Skills in delegating, prioritisation, problem solving and able decision making
• Necessary skills to manage staff performance, coach and develop