Employee Engagement and Customer Satisfaction: Unpacking the Connection 2017

Topics

• Customer Satisfaction and how it is measured
• Employee Engagement and how it is measured
• Ways to improve Employee Engagement
• The connection between Employee Engagement and Customer Satisfaction
• Implications for Employee Engagement and their customer base
• Lessons from high performing companies and their approaches to Employee Engagement

Who should Attend

• Sales Managers
• Senior Management
• Line Manager
• HR Managers
• Senior Leaders