Enterprise Content Management (ECM) training

Enterprise Content Management (ECM) training is a course dedicated to 4-day training class to become an AIIM ECM Master.

Topics

• Domains: development should engage participants at three levels emotionally (feeling the heart); logically (thinking the head) and practically (doing the hand)
• Memory: the design of the event and the activities within it should be memorable
• Transferability: delegates should always be able to see how the skills that they are developing can be used back at their workplace
• Senses: the activities within a development program should appeal to all 5 senses wherever possible, to stimulate a range of different responses
• Measures: participants (and their organizations) should be able to measure the impact of the intervention
• Transparency: AIIM encourages an environment of openness, trust and transparency no tricks, no reporting back unless agreed.
• Reflective Dialogue: activities are not effective unless there is a period of reflection built into a program, so that participants can reflect on their actions and plan how they would do things in future