Enterprise Content Management

Topics

• Enterprise Content Management (ECM) architecture
• Enterprise Content Management (ECM) strategy in conjunction with records management and information security
• Records management business tools like electronic file plan, retention and disposal rules, security rules, archiving, confidentiality and privacy
• Procedures and standards including ISO15489, ISO9001 and ISO27001
• Metadata creation and importance
• Link between the hardcopy and electronic documentation systems and records management systems
• Enterprise Content Management (ECM) and GDPR
• Enterprise Content Management (ECM) resource requirements