Excellence in Outage & Customer Communication for Utilities 2019 is a conference dedicated to generating connections with customers, regulators, & stakeholders to surpass their expectations.
Topics
- Recognizin and recovering areas of failed communication
- Establishing effective communication with your customers
- Planning for coordinated communication in both large and small emergencies
- Networking with utility experts involved in restoration, distribution, and crisis communication
- The latest trends and technologies major utility corporations are using for their customers
Who should Attend
Senior attendees with responsibilities in:
- Outreach Coordinator
- Strategic Communications
- Customer Service
- Digital Communications-Marketing
- Corporate Communications
- Media Relations
- Crisis Response
