Field Service Europe

Topics

• How much are customers willing to pay for predictive maintenance
• Enhancing technician satisfaction and customer experience
• Data-driven diagnostics for proactive services
• Centralized vs. decentralized service parts inventory
• Managing digitalization expectations
• Cybersecurity best practices with connected devices
• Supporting work/life balance to prevent technician burnout
• Using AI to support call centers
• New service models and technologies
• Deciding when and where to invest quickly

Who should Attend

• Customer success executives
• Support executives
• Service executives
• Service practitioners
• Solution providers
• Directors of global commercial service
• Remote service managers
• Technicians
• Heads of global service and project management
• Industry leaders