Field Service Europe

  • 28-30 Oct 2024
  • Okura Hotel, Amsterdam, Netherlands

Description

Topics
  • How much are customers willing to pay for predictive maintenance
  • Enhancing technician satisfaction and customer experience
  • Data-driven diagnostics for proactive services
  • Centralized vs. decentralized service parts inventory
  • Managing digitalization expectations
  • Cybersecurity best practices with connected devices
  • Supporting work/life balance to prevent technician burnout
  • Using AI to support call centers
  • New service models and technologies
  • Deciding when and where to invest quickly
Who should Attend
  • Customer success executives
  • Support executives
  • Service executives
  • Service practitioners
  • Solution providers
  • Directors of global commercial service
  • Remote service managers
  • Technicians
  • Heads of global service and project management
  • Industry leaders

Past Events

Important

Please, check "Field Service Europe" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Logistics, Operations

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