Topics
- Understanding Six Sigma variation
- Understanding normal distribution
- DMAIC concept for quality improvement
- Managing common cause and special cause variations
- Limitations in Six Sigma quality
- Replacing uncontrollable processes
- New Quality Strategies
- Re-defining quality improvement
Who should Attend
Patient Safety Officers and Analysts, Quality Assurance Staff, Pharmacy staff, Physicians, Hospital Administrators, Nursing Staff, Senior Management and Risk Managers.
