General Insurance Forum 2012 is dedicated to innovation initiatives, management strategies, managing claims, customer experience, risk and distribution.
Topics
- Regulatory climate & development updates
- Market outlook for general insurance sector
- Creating a culture of innovation
- Gaining a competitive advantage through innovation
- Role of social media in general insurance
- Using technology to meet the customer`s demands
- General insurance distribution strategies
- Linking VOC to internal framework
- Effective claim management to build customer-centricity and innovation
- Understanding and managing risk
