Global PA International Certificate Programme for PAs and EAs 2018

Topics

• Skills of a personal assistant against the 7 key skills framework
• Tools and techniques on making a great first impression
• Assessing and resolving workplace issues
• Understanding your managers’ working style and how to respond in a timely manner
• Key communication skills to support the senior management team
• Ability to lead on a project and manage your team of support
• Implement new time management technique

Who should Attend

• Executive Secretaries
• Executive PAs
• Executive Assistants
• Personal Assistants
• Senior Secretaries
• Confidential Secretaries
• Administrative Assistants