High Impact Communications [B2B and B2C]: Writing Effective Emails, Letters, Memos, and Social Media Posts 2018 is a webinar that provides knowledge on how to write high impact emails, letters, memos and social media posts which conveys the content and context.
Topics
- Appropriate correspondence based on the relationships of the parties to the communication
- Structured Formula: What is the Purpose of the Message? What are the Supporting Details of the Program? What are the next steps to be taken?
- Balancing Content (Need-to-Know Information) & Context (Nice-to-Know Information)
- How to Convey Tone or Attitude in Written Form
- Handling Professional Correspondence: Controlled Emotions, Concise Composition, Thoughtful Attachments
- Managing Email: Permanence of Messages, Professional and Reputational Concerns, Problems with Socialization
- The Importance of Templates & Examples of Templates for Various Types of Correspondence
- Grammar Tips & Techniques
Who should Attend
- Risk Management
- Regulatory Affairs
- Audit Managers
- Compliance Managers
- Safety and Quality
- Bank & Finance Managers
- Biotechnology
- Environmental Compliance
- Drug Administration
- Clinical Research
- Laboratory Compliance