How to Write Error Free Procedures and Instructions 2016

Topics

• Importance of Human Error Prevention/reduction
• Background on Human Error Phenomena
• Facts about human error
• Training and human error
• What is Human Error?
• Human Error as the Root Cause
• Common mistakes: Memory failures, Overconfidence, We believe we are above average, Visual Detection, Vigilance Effectiveness
• How is Human Error controlled?
• Human error rates and measurement
• Types of error
• Prediction
• Trending and tracking
• CAPA effectiveness

Who should Attend

• Operations
• Training managers and coordinators
• Plant engineering
• Manufacturing
• Process excellence/improvement professionals
• QA/QC staff
• Compliance officers
• Industrial/process engineers
• General/corporate counsel
• Regulatory/legislative affairs professionals
• Executive management