Humanising Digital & Self-Serve - Effortless Customer Experiences

  • 03 Oct 2019
  • Hilton London Olympia, United Kingdom

Description

Topics
  • Chatbots, AI Alternatives & Customer Experience
  • Balancing Digital Strategies With Human Interactions
  • Effortless Customer Journeys
  • Encourage Customers To Channel Shift
  • Customer Trends & Behaviours
  • Tackling Demographic Differences
  • Protecting Your Company Brand
  • Cost-Savings Vs Retention
  • Targeting The Non-Tech Savvy
Who should Attend

Senior attendees with responsibilities in:

  • Customer Experience
  • Digital
  • Customer Insight
  • Customer Service
  • Contact Centres
  • Customer Journey

Past Events

Important

Please, check "Humanising Digital & Self-Serve - Effortless Customer Experiences" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

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