Improving Customer Service with a One-Stop Enrollment Model 2013

  • 10-12 Jun 2013
  • The Westin Phoenix Downtown, AZ, United States

Description

Topics
  • Managing key messages to staff for maximum support and buy-in
  • Understanding current student contact data and use this to redesign your business processes
  • The physical space considerations for an effective one-stop model
  • Change management for front-line staff
  • Assessing quality and return on investment for a one stop
Who should Attend

Institutional leaders and practitioners.

Past Events

Important

Please, check "Improving Customer Service with a One-Stop Enrollment Model" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service
Education: Higher education

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