The 22nd Annual International Customer Experience Management Summit Berlin 2025 focuses on practical strategies, innovations, and trends that place customer experience at the core of business success.
Topics
Innovative approaches to enhance customer loyalty and brand visibility
Skill development opportunities and certifications for CX professionals
Exploring emerging trends shaping the customer experience industry
Cutting-edge insights and best practices to gain a competitive edge
Strategies for professional growth and knowledge sharing
Who should Attend
Professionals in customer care and contact centers
Experts in digital transformation and omnichannel management
Sales distribution and telesales professionals
Specialists in complaint management and quality assurance
Leaders in conversational AI, chatbots, and customer satisfaction
22nd Annual International Customer Experience Management Summit Berlin 2025 - 26-27 Mar 2025, Berlin, Germany (105425)
23rd Annual International Customer Experience Management Summit Berlin 2026 - Mar 2026, (105426)
Important
Please, check "International Customer Experience Management Summit Berlin" official website for possible changes, before making any traveling arrangements
