IT Metrics Report Card: Measure Performance and Customer Service 2014
06 Feb 2014
Webinar
Description
IT Metrics Report Card: Measure Performance and Customer Service 2014 is a webinar dedicated to the development of a metrics report card for your IT operation, including:
Developing a service catalog
Common reporting errors and how to avoid them
Easy ways you can measure IT service performance
Three key IT services you should focus on
Who should Attend
IT directors, chief information officers and managers of IT services.
Past Events
IT Metrics Report Card: Measure Performance and Customer Service 2014 - 06 Feb 2014, Webinar (32267)
Important
Please, check "IT Metrics Report Card: Measure Performance and Customer Service" official website for possible changes, before making any traveling arrangements
