IT Performance: getting IT results with data, not intuition 2014

  • 14-15 Oct 2014
  • Residenza di Ripetta, Rome, Italy

Description

Topics
  • The "Science" of Proven Performance Measurement Techniques and how to apply them to IT
  • The Difference Between a "Dashboard" and a "Scorecard"
  • The Common Pitfalls of Performance Measurement
  • Overview of IT Performance Measurement
  • IT Performance Measurement for monitoring and improving IT Operations
  • The "Art" of IT Performance Measurement
  • Putting the Balanced Scorecard to work in IT
  • IT Performance Measurement for implementing Change - Introduction to the Balanced Scorecard
  • The Ten Keys to an Effective IT Performance Measurement Program
  • Selecting the "Right" IT Measures

Past Events

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Event Categories

Technology: Data management, Information Technology (IT)

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