Continual Service Improvement Methods and Techniques
Continual Service Improvement Process
Technology for Continual Service Improvement
Organisation for Continual Service Improvement
Critical success factors and risks
Implementation Considerations
Who should Attend
IT professionals working within or about to enter a Continual Service Improvement environment and requiring a detailed understanding of the processes, functions and activities involved
Individuals who require a detailed understanding of the ITIL® Continual Service Improvement phase of the ITIL® core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organisation
Individuals seeking progress towards the ITIL® Master in IT Service Management for which the ITIL® Expert is a prerequisite
Individuals seeking the ITIL® Expert in IT Service Management for which this certification is one of the prerequisite modules
Past Events
IT Service Management: ITIL Lifecycle: Continual Service Improvement Melbourne Australia 2014 - 16-18 Jun 2014, Flipside Training Centre Melbourne, Australia (43865)
Important
Please, check "IT Service Management: ITIL Lifecycle: Continual Service Improvement Melbourne Australia" official website for possible changes, before making any traveling arrangements
Event Categories
Technology: Digital Infrastructure, Information Technology (IT), Software & Applications, Software engineering
