Key Skills for Managing Emotions to Thrive Under High Pressure 2017

Topics

• Preparing for confrontation and other tough situations
• Understanding the emotions that hold you back
• How to deal with others` challenging emotions
• Navigating your way through conflict
• Dealing with the big "A": anger
• Communication skills for dealing with emotionally charged situations
• Achieving emotional balance for phenomenal success

Who should Attend

Attendees who wants to manage emotions, both their own and those of other, including:

• Supervisors
• Managers
• Administrative professionals
• Team leaders
• Every member of the organization