Knowledge Management Reborn Modern KM: Latest Technologies & Strategies

Topics

• Digital transformation of the content engine across multiple audiences and functions
• Better decision making and innovation, drawing on Knowledge Management
• Knowledge Hub – Digital CX (Customer Experience) and EX (Employee Experience)
• Optimising the customer experience
• Remote working goes mainstream
• Facilitating and controlling Information
• Transforming customer experience in the Digital Age
• Governance and Compliance
• Recommender systems
• Extracting Intelligence from Information critical content capabilities needed to drive efficiency, insights and ROI
• The emphasis on people and processes to support KM will differentiate successful KM strategies
• Best practices to ensure successful content engine transformation
• Low code platforms and applications
• Breaking down knowledge silos

Who should Attend

Attendees with job titles such as:

• Information Architects
• Enterprise Architects
• Data Scientists
• Data Architects
• CIOs
• CMOs
• Data Governance Managers
• CKOs
• Strategy advisers
• Heads of Security and Fraud Detection
• IT managers
• Librarians
• Information Managers and Professionals
• Knowledge Managers
• Content Managers
• Researchers and practitioners
• Educators & Researchers and anyone who wants to run an innovative and knowledge-driven enterprise