Live webinar on Management of Customer Complaints: Receipt, Investigation, and Trending By Compliance2go 2011
17 Nov 2011
Webinar
Description
Topics
Establishment of complaint handling program
FDA and ISO requirements for complaint handling
ISO specific implications of complaint handling
What constitutes a complaint
Complaint trending and reporting
The roles of investigation and corrective action in complaint handling
Application of risk management to complaint handling program
Who should Attend
· Regulatory Management · QA Management · Customer Service Personnel · Sales Personnel · Quality System Auditors · Consultants.
Past Events
Live webinar on Management of Customer Complaints: Receipt, Investigation, and Trending By Compliance2go 2011 - 17 Nov 2011, Webinar (20529)
Important
Please, check "Live webinar on Management of Customer Complaints: Receipt, Investigation, and Trending By Compliance2go" official website for possible changes, before making any traveling arrangements
Event Categories
Health & Medicine: Healthcare, Medical device, Pharma
