Loyalty World Deutschland 2012

Topics

• Customer data to forge greater customer engagement and trust
• Customer loyalty strategy
• Social media
• A customer-centric organization
• Strategy for improving the customer experience
• Innovations across multi-channels to build trust and drive brand loyalty
• Reward programmes

Who should Attend

• Loyalty Manager
• Marketing Director
• Head of Brand Management
• Head of CRM
• Customer Service Director
• Managing Director
• Commercial Director
• Head of Customer Insight

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