9th Malaysian SSON - Shared Services & Outsourcing Week

Topics

• Addressing Malaysia’s talent gap: transforming your shared services centre into a magnet for talent
• Driving your shared service centre forward with value-added services
• Streamlining processes to achieve cost-savings, productivity improvement and employee satisfaction
• Developing a winning change management plan to achieve successful adoption and synergy in captive or hybrid shared services centres
• Harnessing the power of technology and innovation to deliver operational excellence and business value

Who should Attend

• Leaders of shared services or business services centres in the region
• Consultants and providers of shared services or business services in the local market