Managing Difficult Conversations in Workplace

Topics

• Giving difficult feedback & Dealing with different types of difficult people
• Choosing to Have the Conversation
• The language of influence and the fine art of listening
• Influencing difficult people non-verbally
• Personal Power and Path to becoming the Inspirational Leader

Who should Attend

Attendees involved in:

• Employee/Employment Relations
• Human Resources
• Workplace Relations
• Industrial Relations
• Workforce Management
• People and Culture
• Anyone who needs to have difficult conversations at work