Topics
- The most common behavior-, conduct-, and appearance-related issues managers should be able to identify and prepared to address
- How to spot and stop problematic behavior early – before it takes firm root in your workplace
- Strategies for getting to the bottom of the negative attitude or conduct – and why this is so important
- The key areas to focus your time and attention to prevent bad behavior from permeating your workplace in the first place
- How to use positive reinforcement to get naysayers on board with the rest of the team
- How to communicate effectively - and constructively - with the offender, including how to provide candid feedback without fueling his or her contempt
- How to engage in difficult conversations, whether the employee is a rampant gossiper, a chronic complainer, an inappropriate dresser, or another type of behavior/conduct offender
- The difference between counseling and disciplining, and how to tell which is appropriate for the circumstances presented
- How to know when it`s time to fire a "bad apple" employee – and how to go about it to reduce your risks of a lawsuit
- The importance of progressive discipline, and why it`s important to explain the consequences the employee may face if he or she fails to make an attitude adjustment
Who should Attend
Senior Management Team, Chief Human Resource Officers, Supervisors, HR Managers, Directors, and Administrators, Training Directors and Employment Managers.
