Topics
- Development of profitable loyalty programmes and targeted propositions in the Middle Eastern telecoms market
- Implementation of a relevant customer segmentation strategy that will maximise the ROI of loyalty campaigns and propositions
- Rates
- Number portability and way to limit its impact on churn
- How to increase ARPU despite falling revenues
Who should Attend
Delegates from telecom operators and others involved in the telecom market, including VPs, CxOs, Departmental Heads, Directors, Experts and Managers of Marketing, Loyalty & Retention, Post Paid Segment, Prepaid Segment, Customer Value Management, CRM, Customer Care, Customer Experience, Quality Management and Customer Insight & Analytics.