Maximize Patient Satisfaction by Increasing Employee Engagement 2018

Topics

• What do patients want from their provider and staff?
• Why does patient satisfaction matter?
• What are the barriers in enhancing patient satisfaction?
• A deeper dive into the psychology of patient satisfaction
• How employee engagement affects patient satisfaction
• What do physicians think their patients want on their visit?
• Tips on how to improve employee retention in your organization
• Statistical information on employee retention and concerns
• Effective communication tools that may help bridge the gap with patients and employees

Who should Attend

• HR Personnel
• Practice Executives
• CFO
• CEO
• Supervisors
• Managers
• Clinical and Administrative Personnel