Maximizing Customer Loyalty and Profitability: USA 2015 is a conference focused on way to personalize your offers and emotionally connect with your customers. including:
- How Comcast’s preventative maintenance strategy is enabling them to reduce churn in the B2B market
- How to built profitable relationships with their customers whilst achieving the lowest churn rate in the industry
- How to effectively reduce customerchurn and drive new revenues across different service channels?
- How US Cellular have created a consistent cross-channel approach to customer retention?
- How to measure and maximize the loyalty of customers across all stages of the customer lifecycle?
- Using retention and loyalty efforts to enable withstand fierce competition
- Drive loyalty and revenues? by leveraging social media
- Do loyalty programs really justify the expense?
Who should Attend
Senior attendees with responsibilities in:
- Customer Retention
- Customer Loyalty
- Customer Insights
- Churn Management
- CRM
- Marketing Analytics
- Customer Advocacy
- Customer Satisfaction
- Customer Strategy
- Customer Management
