Topics
- Types of Measurement Systems
- Nderstanding the goals of medical informatics
- The procedures and steps required to deliver health care services to customers
- The necessary infrastructure needed to deliver medical care
- Managing the Clinical Microsystems to focus to meet the staff needs
- Improving the outcome of the delivery of services to customers, including restoration of function, recovery from interventions, complications, and survival
- Using CAHPS (Consumer Assessment of Hospital Performance Survey)
- How the clinical Microsystems maintain themselves as a clinical unit to continuously improve the patient outcome?
Who should Attend
Information Technology staff, CEOs, Patient safety staff, Hospital administrators, Physicians, Quality assurance staff, Emergency Room staff, All department managers (radiology, labs), Pharmacy staff and ICU staff.
