MENA Patient Experience Innovation Summit 2018

The MENA Patient Experience Innovation Summit 2018 is dedicated to Patient experience management function.

Topics

• Building Effective Healthcare Patient Advisory Councils
• Connected Roles for Better Patient Experience
• Importance of Partnership with Nurse Leadership to Improve Communication
• How Employee Engagement Strategy Drives Patient Experience
• Impact of Facility Design in Patient Experience
• Create and implement Metrics for Patient Experience Measurement
• Organizational Transformation: Revolutionizing the Digital Patient Experience
• Improving Patient Experience with New Technologies
• Challenges in Patient Experience Delivery and Role of Hospital Leadership in Developing Sustainable Patient Experience Delivery
• Leveraging Data to Improve Care Coordination and Patient Experience

Who should Attend

• President
• Executive Leadership- Chairman
• CIO
• CEO
• CMO
• COO
• VP
• MD
• Patient Affairs
• Executive Director & General Manager Leaders and professionals in: Patient Experience
• Service Excellence
• Patient Relations
• Marketing/Community Outreach
• Patient and Family Advocacy
• Nursing
• Quality
• Organizational Development
• Operations
• Physicians
• Clinical Education/Staff Development