Steve`s behavioural analysis methods can be used to interpret subtle indicators of feelings and emotions during interviews, negotiations and meetings.
Topics
- Reading and interpreting micro expressions
- Types of body language and lies people engage in and why
- Benchmarking interviewees` behaviour
- Distress signals and facial expressions during the sales process and interviews
- Preening and grooming behaviours
- Concealment and masking gestures
- Detecting qualifying statements and how people use them
- The importance of why you should analyse clusters of behaviours
- Real life examples of how people use language to deceive
- Verbal responses that lack ownership and truth
- "60 Second Profiling Technique" based on response latency
- Changes in tense, structure and delivery
- CFF sales principle (cool, fun and functional)
- 4 main categories of non-verbal behaviours
- Visual, auditory and kinesthetic processing, and
- Significant postural cues and grooming gestures
- Questioning types and interviewing practices
Who should Attend
Attendees with job titles such as:
- Executive
- CEO
- Lawyer
- Fund manager
- Analyst
- Recruiter
- Manager
- Investigator
- Finance professional
- Government department
- Real estate agent
- Sales consultant
- Media representative
