Negotiation Skills Master Class 2017

Topics

• What is Negotiation? Eliminating common misconceptions
• Introduction to Negotiation Skills
• Negotiation Skills Self-Assessment
• Characteristics of Ultra- successful Negotiators
• Hard Bargaining versus Soft Bargaining
• Positional Bargaining
• Producing Wise Agreements
• The Pros and the Cons of both approaches
• Inventing options for mutual gain (finding creative solutions to secure win-win deals)
• Interests not positions (how to lay the foundations for win-win agreements)
• What if they are more powerful?
• Using objective criteria (how to unstick a negotiation)
• What if they won’t play? Using Negotiation Jujitsu
• How to protect your position and make the most of your assets
• Communication Skills - How to read body language and conversational cues
• What if they Use Dirty Tricks? How to stay ahead
• Open Discussion and Preparation for Negotiation Role Plays

Who should Attend

• Those looking to refresh their negotiation skills
• Access including sales and marketing, procurement, finance and project management professionals
• Junior to intermediate level
• Those looking to establish a code of best practice
• Continuing Professional Development Office in London, UK (compatible with highest global standards)
• Suitable for staff wishing to acquire CPD points as this course has been accredited by the