Patient Communications, E-mail, and Texting - How to meet Patient Requests for Information and Stay Within the HIPAA rules 2018

Topics

• What are the risks of using e-mail and texting, what can go wrong, and what can result when it does
• The ways that patients want to use their e-mail and texting to communicate with providers, and the ways providers want to use e-mail and texting to enable better patient care
• How to use an information security management process to evaluate risks and make decisions about how best to protect PHI and meet patient needs and desires
• HIPAA requirements for access and patient preferences, as well as the requirements to protect PHI
• The training and education that must take place to ensure your staff uses e-mail and texting properly and does not risk exposure of PHI
• What policies and procedures you should have in place for dealing with e-mail and texting, as well as any new technology
• How the HIPAA audit and enforcement activities are now being increased and what you need to do to survive a HIPAA audit
• The steps that must be followed in the event of a breach of PHI

Who should Attend

Attendees with job titles such as:

• CEO
• Compliance director
• Privacy Officer
• CFO
• Information Systems Manager
• Security Officer
• Chief Information Officer
• HIPAA Officer
• Healthcare Counsel/lawyer
• Health Information Manager
• Office Manager