Patient Experience 2017 is a conference dedicated to Connecting pharmaceutical and healthcare communities to map the patient journey.
Topics
- Trends Shaping the Future of Patient and Customer Experience
- The Role of Technology in Creating Your Patient Experience Strategy
- How Off-Label Use of Approved Medication Impacts HCPs, Pharmaceutical Companies and the Patient’s Overall Journey
- The Importance of Human- Centered Design and Innovation in Building the Patient Experience Strategy
- Best Practices for Successfully Steering Multiple Stakeholders Through the Continuum of Care
- The Importance of Patient-Centered Research in Patient-Focused Care in Drug Development
Who should Attend
Attendees with responsibilities in:
- Customer/Patient Care
- Patient Experience (PX)
- Customer Experience (CX)
- Patient Engagement
- Marketing/Marketing Communications
- User Experience (UX)
- Clinical Education/Staff Development
- Consumer/Customer Insights
- Human Resources (HR)
- Public Relations (PR)
- Patient Navigation
- Community Relations
- Patient Advocacy
- Patient Experience Design
- Patient Safety
- Patient Liaison
- Nursing
- Patient Services
- Customer Strategy
- Product/Program Management
- Market Access
- Customer Centricity
- Digital Marketing
- Customer Excellence
- Patient Retention
- CHRO
- User Design
- Marketing Analytics
- Omnichannel
- Operational Excellence/Service Excellence
- Internal Relations Teams
- HC Clinical Transformation Companies
- Engagement/Analytics Service Providers
- Legal/Privacy Teams
- Law Firms
- Patient Advisory Services
- Translation Services
- Consultants and Strategic Advisors
