People Management 2014

Topics

• Effective team management: teams versus groups, creating performing teams, dealing with conflicts, convincing team members
• The role of a leader in a project: when and how to use different managerial leadership styles effectively, assigning tasks, dealing with underperforming project members
• Meetings: guidelines for effective meetings, procedures and people, how to manage processes before, during and after meetings successfully
• Communication skills in projects: key elements of communication, active listening, how to manage conflicts in a team, using assertive techniques, applying different communication styles effectively, role plays

Who should Attend

• Experienced project leaders, facing problems or challenges with respect to the interpersonal skill part of project management
• Project managers (or related clinical research professionals) wishing to improve and/or refresh their people management skills
• Senior CRAs who want to set new goals for their career as clinical research project team leaders or clinical study manager