This course was designed as a supplemental study guide for the major content areas of Chapter 10 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will learn about how project management teams can effectively communicate with the project`s various stakeholders.
After completing the PMP 8 - Project Communications Management 2012 course, you`ll be able to:
- Explain basic communication models and how these models can be applied to project communications management techniques
- Understand the various inputs, tools and techniques, and outputs of Project Communications Management activities
- Understand the basics of effective communication in the context of project management
- Identify stakeholders that should be listed in the stakeholder register, conduct stakeholder analysis, and create stakeholder management strategies to maximize positive stakeholder impacts and minimize negative stakeholder impacts
- Explain the importance of the communications management plan
- Conduct communication requirements analysis to determine how communications will be planned for in the communications management plan
- Define the different methods and technologies of communication, and explain under which circumstances specific methods and technologies are more likely to be successful
- Effectively manage stakeholder expectations so that the project maintains its planned performance baselines and satisfies its acceptance criteria
- Create performance reports that use variance analysis and forecasting techniques to update stakeholders on the progress of the project
Target Audience: Adult learners with some project management experience.