Proactive Strategies for Controlling Admissions Turnover 2015

Topics

• Introduction
  • Role of the leader in mitigating employee turnover
  • Preventable vs. non-preventable turnover
• Designing Thoughtful and Ongoing Training
  • Establishing a training structure
  • Developing an initial training plan
  • Creating opportunities for ongoing training/professional development
• Intentional Strategies for Managing Admissions Staff
  • Building in meaning and sense of purpose
  • Facilitating opportunities for advancement
  • Organizational culture
• Evaluating Employee Performance
  • What should we be measuring? (discussion of metrics)
  • How and when to set performance goals
  • Strategies for handling difficult conversations
• Moving Forward: Key Takeways and Tips for Controlling Admissions Turnover

Who should Attend

Anyone who manages staff in admissions, recruitment, or enrollment services.