Description
Property Claims 2011 managers continue to face many challenges. Cost control, customer service, fire and weather related claims still dominate the area, and all have become more acute than ever. Despite a fall in volume, the cost of fire claims is still rising. Equally this winter has been hit by flooding, storms and most recently snow, which has cost the economy an estimated 690m a day. As the frequency and severity of these weather events increases, we will also be forced to confront environmental issues. The insurance industry has an opportunity to encourage the use of environmentally friendly materials and sustainable building repairs. But to what extent is it the insurer`s responsibility to enforce these changes, and how can we evaluate the long term cost benefits for claims?
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