ReEnvision Customer Service: Certification Training for Higher Education Professionals 2014

ReEnvision Customer Service: Certification Training for Higher Education Professionals 2014 is a conference that provides certification training in student service, including:

• Critical thinking for service triage efficiency
• Service skills and demonstrated proficiencies
• FERPA`s role in student service
• Intercultural and intergenerational impacts
• Efficiency as Speed vs. accuracy
• Professional Core Competencies

Who should Attend

Front-line service professionals and other higher education professionals.