Reshaping the Student Experience 2015

Reshaping the Student Experience 2015 is a conference dedicated to Adapting to a consumer-driven deregulated market.

Topics

• Delivering the ultimate student experience: What can be learnt from outside of the education sector?
• Driving a new era for quality education: Insights from the UK market
• Translating customer service into a University setting
• Changing focus to achieve transformational change & embed a customer service culture
• Engaging & recruiting international students
• Analysing data to inform market segmentation
• Service improvements to enhance the customer experience