Topics
- The use of interests in resolving disputes and conflicts
- The dynamics of conflict
- Communication skills for addressing conflicts
- Analyze conflics
- Skills for doing interest based negotiation
- The principles of interest based negotiation
- Skills for doing interest based mediation
- The principles of interest based mediation
Who should Attend
Project managers, anyone whose responsibilities involve addressing disputes and conflicts, architects, site supervisors, anyone responsible for managing contractual relationships with subcontractors and engineers.
