Review of Employee Grievance Laws and Techniques for Avoiding Complaints 2015

Topics

• When is it best to ignore complaints
• When is a grievance "protected"
• What are your obligations upon receipt of the complaint
• When must a complaint use "magic words"
• What sort of "proof" should a grievant bring
• How can one discipline an employee who has complained without appearing retaliatory
• Is a complaining employee from subsequent discipline or removal?
• What sort of "proof" is needed to discipline
• How can one convince employee that a manager is acting fairly

Who should Attend

• Supervisors
• Managers
• Human Resources Professionals