Risk Based Thinking in and Beyond ISO 9001:2015 2017

Topics

• Clause 6.1, "Actions to Address Risks and Opportunities" of ISO 9001, and also "context of the organization" and "needs and expectations of interested parties"
• Complex business systems create risks that are unrelated to individual performance. (Compare to traditional crafts such as blacksmithing in which quality was entirely under the craft worker`s or master`s control)
• Benefits of recognizing opportunities and risks not covered explicitly by ISO 9001:2015
• Risk assessment according to the Army`s public domain Risk Management Process
• Historical examples of missed opportunities, and the consequences

Who should Attend

Quality professionals including auditors, as well as executives in service and manufacturing industries.