4th Service Design Summit

  • 2022

Description

The 4th Service Design Summit is dedicated to the main challenges and opportunities of new service creation.

Topics
  • Demonstrating how digital products communicate the brand value to the customers and stimulating ideas on how to improve it
  • How to react quickly to a rapidly changing world while getting the basics right despite the pressure
  • Providing a platform for purposeful brand distinction by designing services for customers’ emotional needs
  • Creating a blended strategy which is flexible and accommodates offline consumers to avoid disconnection and alienation
  • Best practical tools for designing in a time of a new normal
Who should Attend

Attendees involved or interested in:

  • Human-Centered Design
  • Customer Experience
  • Customer Engagement
  • Design Research
  • Digital Transformation
  • Process Improvement
  • Stakeholder Management
  • Technology & Digital Strategy
  • Business Model Innovation
  • Customer-focused Innovation
  • Service Delivery
  • Complex Ecosystems
  • Design Methodologies
  • Business Systems
  • & Others!

Past Events

Important

Please, check "Service Design Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

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