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Service Innovation: The Next Frontier 2014
22-23 May 2014
Grand Copthorne Waterfront Hotel, Singapore
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Service Innovation: The Next Frontier 2014
Description
Topics
How Mondelez captures market and customer insights to deliver meaningful and impactful customer-centric services
A new bank experience with DBS Bank: Customer centricity by design
Achieving consistently high service quality in Chubb Insurance through internal workforce collaboration and service process management
Measuring and monitoring Philips Lighting’s efforts to result in real and meaningful improvements in innovation initiatives
Building a culture of innovation in 3M to serve customer’s growing needs and demands
Past Events
Service Innovation: The Next Frontier 2014 - 22-23 May 2014, Grand Copthorne Waterfront Hotel, Singapore
(44885)
Important
Please, check "Service Innovation: The Next Frontier" official website for possible changes, before making any traveling arrangements
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Customer Service, Finance, Management, Marketing & Sales, Operations
Services:
Banking, Hospitality & Tourism, Insurance, Retail
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