Shared Services and BPO Cebu 2016

Topics

• Technology as an enabler for shared services & BPO: Leveraging Technology Innovation to Optimize Processes, Enforce Compliance and Maximize Effectiveness
• The best-in-class blueprint: Maximizing Cebu’s Competitive Edge on the Global Shared Services & BPO Landscape
• Identifying the success factors & emerging trends: Setting the Right Strategies to Ensure Your SSC Continues to Add Value to the Business
• Business continuity: from reactive to proactive, by nurturing Change Culture, Building Business Continuity Mechanisms, and Scrutinizing Talent Management Issues

Who should Attend

• SSC serving internal customers
• BPO servicing external clients